How to order

  1. Select your location from a dropdown menu on the homepage.
  2. Select a product or products.
  3. Click on the “Add to Cart” button (a confirmation window will appear with the contents of the Cart).
  4. If you want to continue shopping, select the white button “Continue shopping”.
  5. Select “View Cart” when you are ready to order.
  6. You will be shown the contents of the shopping Cart.
  7. Press the red button “Proceed to the checkout” when you are convinced that the Shopping Cart is correct.
  8. You will be presented with a “Billing Details” and “Summary” page. *
  9. Fill in all contact information fields marked with an asterisk (they are mandatory) — e-mail address, first and last name, telephone, street and house number, zip code, city/town/village.
  10. If you want to order the goods to another address, different from the aforementioned address, fill in the mandatory fields.
  11. After entering the information, press the “Continue to shipping method” button**.
  12. Select the shipping method you prefer.
  13. Now choose the payment method that suits you.
  14. Confirm that you have read the terms of sale by clicking in the corresponding window.
  15. You will be taken to a page where you can pay and confirm your order.

If problems occur or if you have not received an order confirmation, please contact Biolan Oy office: e-mail biolanshop@biolan.com

* Please note that our products are exclusively available for private customers in the EU. We do not sell products with VAT 0 to companies. We do not deliver goods to private customers outside the European Union.  If you are interested in purchasing from Switzerland, Norway, or the United Kingdom, please reach out to our authorized resellers in those regions.

By making a purchase on our website, you confirm that you are a private customer, the delivery address is in the European Union, and agree to abide by our sales terms.

For Business Customers:

If you are a business customer, please contact our authorized dealers in your area. Please contact us at sales@biolanshop.com for information.

If you are interested in establishing a partnership as a reseller or distributor, we invite you to contact us. Please send an email to sales@biolan.fi and our dedicated team will assist you with the necessary information.

** We currently deliver exclusively to mainland destinations and cannot extend services to islands. All our products are subject to VAT, and a 0% rate is not available at this time.